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Privacy Policy

Petite & Sweet Ltd Privacy Policy


Please read the following carefully to understand our practices and views regarding your personal data and how it will be used and protected by us.
For the purpose of the Data Protection Act 1998 (“the Act”) the data controller is Petite & Sweet Ltd, whose registered office is at Teapot Hall, Baylham, Ipswich, Suffolk, IP68LE.
Petite & Sweet have designated Laura Caraccio – Hewitt (Director) as our Data Protection Officer, should you have any enquiries concerning our use of data, please sent these to Laura at sales@petiteandsweet.co.uk.

What information will you collect from me?

We may collect and process the following data;
Any information that you provide us with, by filling out any forms on our site www.petiteandsweet.co.uk , by purchasing any of our products on Amazon, or by correspondence with us by phone, email or otherwise, including social media. 
This includes any information you provide when you place an order, or sign up to an email newsletter. Please note we do not hold and Credit/Debit Card details, this information is encrypted when passing between our site and our payment provider. However when you sign up to our newsletters or make a purchase the information you may be providing us with is your name, address, telephone number and email address.

What will you use my personal data for?

At Petite & Sweet we do not transfer any personal data to third parties unnecessarily, anything collected will either be for the processing of orders or for direct marketing messages in the cases that consent for marketing messages has been received, and to notify you with changes in our service.
In the case of marketing messages you will only be contacted if we feel we have a service or product that may interest you, if we have a sale or offer that you may benefit from or if we have news for you.
In some cases we may have to share your data with third parties, this is only when necessary to carry out an agreed contract with you, such as our courier services, UPS and Royal Mail, who require your name and address in order to fulfil their delivery service on our behalf. And paypal to process any retail order you make with us. We do not allow any of these third party service providers to use your data for their own personal purposes and all are required to have data security measures put into place.
How will you store my data and for how long?
Your data is stored on computer systems, security systems are in place to maintain the safety of your data on our device’s. Your information will be kept on file for a maximum of 6 years after your last point of contact with us, after this time your personal data will be then be safely destroyed, and unless requested you will not hear from Petite & Sweet again.

What are my rights?

You have the right to request to access any of your personal data that we might hold, this will be provided in writing after sufficient identification is provided, you also have the right to rectify any personal data that we may be holding that you believe to be incorrect or incomplete. You also have the right to request the erasure of your personal data that we may hold if you feel there is no longer any necessary purpose for us to hold this information, if you object to the processing of data and there is no overriding legitimate interest to continue processing your data, if you feel it has been unlawfully processed or in the case that we are processing your personal data for direct marketing purposeless and you have objected. You have the right to refuse any further communication from Petite &Sweet at the first point of contact, your rights must be exercised in accordance to “The Act”.

Who do I contact if i have further questions on how, where and why my personal data is used?

If you would like to review, correct or request erasure of your personal information held please contact our allocated Data Protection Officer: Laura Caraccio – Hewitt at sales@petiteandsweet.co.uk or by calling 07908200179.
Please note you can unsubscribe to any of our mailing lists via the unsubscribe link at the bottom of all of our marketing messages.

© Copyright 2018 Petite & SweetDesigned by Firebrand Creative

COMPANY REGISTRATION: 08298935 - VAT REGISTRATION:262 5007 30